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Frequently Asked Questions

How to Create an account or Register to the IRIS Program

To create an account the AFYI IRIS (Immediate Recognition Increases Safety) Program you would need to be a parent, guardian or relative or someone who is an adult for a person who is suffering with Autism. You would then need to click on the link Register Primary Account to register. Once registered you will then receive your login information to which you can now access the Autism AFYI - IRIS Program. Using this program you can update your personal / primary account, add new members, edit/update existing members, add new contacts, edit/ update existing contacts for each members and print reports. With the access to this Program your information is available anytime.

How to add new Members to the IRIS Program

Please click on the link to add new members to the AFYI IRIS (Immediate Recognition Increases Safety) Program. All required fields are colour blue. This screen has multi parts where user can add Member’s Basic Information along with the Nearest Police Department and Fire / Rescue Department for the location of each members. Also using this screen the user can add Member’s Contacts and Member’s Insurance Information.

How to search Members Information

To search for existing members, click on the link "Search Members" on the menu. Using this screen you can either search for members by their Members ID, First Name, Last name or address. Once the desired results are found it will be displayed in a grid on the same screen below. Hence if no results are found using the search criteria a message "No results found" will be displayed on the screen. If the search results are displayed in the grid you can click on the hyper link Member ID, First Name or Last Name and details of the contact will be shown. From here the user / main or primary contact can make changes to the selected members from the list. Once the changes are completed click on the update button and the new information will be saved to the system.

How to search Contacts

To search for existing contacts click on the link "Search Contacts" on the menu. Using this screen you can either search by contact first name, last name, or contact relation ship to members. Once the desired results are found it will be displayed in a grid on the same screen. Hence if no results are found using the search criteria a message "No results found" will be displayed on the screen. If the search results are displayed in the grid you can click on the hyper link First Name or Last Name and details of the contacts will be shown. From here the user / main or primary contact can make changes to the selected contacts from the list. Once the changes are completed click on the update button and the new information will be save to the system.

Who is a contact on the IRIS Program

The main person of Contact on the IRIS Program is usually the primary contact or the main contact person who initially registered their family members with whom are suffering with Neurologic Disorders which includes those with Alzheimer’s, Ataxia, ALS, Stroke, MS, Intellectual Development Disabilities, Down’s Syndrome, Brain Injury, PTSD and others not listed. The main or primary contact can add as many members so desires on the IRIS Program. Once each family members are added along with all their personal and medical information this information becomes readily available 24/7 in cases of emergency and upon request by each main or primary contact.

Forgot your password or user name?

Click on the "Forgot Password Link" to retrieve your login information. In the First option you can enter your email address used during the initial registration process or enter your login user name and click on the submit button. An email will be sent to your email address with your login credentials. Once received, please use the information and enter on the main login screen to log into the system

How to change your password

Click on the link "Change Password" to make changes or to update existing passwords for Primary Account holders. Here you would need to enter Current Password, New Password and Confirm New Password. The current password is required then for adding a new password Upper case character and letters and numbers are required. Once entered the confirm password has to match the New Password and then click on the “Update” button to update to the new password. The cancel button is used if the user wants to clear the data on the form or resent the form.

How to update your main profile account

On the main menu Click on the link "Update Profile" to make changes or to update existing profile information for members main or primary contact.

How to update your main profile account

Click on the link "Update Profile" on the menu make changes to Primary Account for users on the AFYI IRIS (Immediate Recognition Increases Safety) Program. The required fields are in colour blue. The form is pre-loaded with data which currently exists for the current user who is logged on the system, the primary or main account for their members. Here the user has the ability to update first and last names, address information, telephone numbers, Date of birth, if the relationship has change to members, email address and password on their accounts. The cancel button is used if the user desires to clear the entire form.

How to contact us in Emergency or for General Inquiries.

In the event of an Emergency, Members of the AFYI Support Hotline Team are here 24 hours a day to provide pertinent information for all members of the IRIS Program, First Responders/EMS and Firemen. Staff is available from 9:00 am to 5:00pm EST to answer email responses and non-emergency calls at 301-367-1042. For all other inquiries, suggestions, or concerns, please contact us:

How can I delete my account

Send email or contact customer service.

Here’s how to contact us
Autism FYI Organization
7507 Old Chapel Drive Bowie,
Maryland 20715
United States
Emergency#: 1 – 855-487-0777
Office #: 1-301-367-1042
Onsite Contact #: 3-301-367-1042
Fax: 301-805-9417
Email: admin@autismfyi.org
Main Web site:https://www.autismfyi.org
IRIS Web site:https://www.afyi-iris.org
Autism FYI Members Merchandise Store: https://www.autismfyi.org/merchandise/general-merchandise/